Shipping policy
Shipping Policy
Worldwide Shipping
We offer worldwide shipping and deliver to customers in most countries and regions around the world, including North America, Europe, Asia, Oceania, and other international destinations.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. If there is a significant delay with your order, we will notify you via email.
Shipping Methods and Estimated Delivery Time
We offer the following shipping options:
Standard Shipping
Estimated delivery time: 12–18 business days.
Express Shipping
Estimated delivery time: 5–9 business days.
Delivery times are estimates and may vary depending on the destination country, customs clearance procedures, and local courier services.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the shipping method selected.
International Shipping and Customs
For international shipments, customs duties, taxes, and import fees may apply depending on the destination country. These charges are determined by local customs authorities and are the responsibility of the customer.
Shipment Confirmation and Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing a tracking number. Tracking information may take 1–3 business days to become available.
Partial Shipments
In some cases, orders containing multiple items may be shipped separately depending on product availability or warehouse arrangements.
Shipping Delays
Delivery times may occasionally be affected by factors beyond our control, including customs inspections, weather conditions, international logistics disruptions, or local courier delays.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost during transit, please contact us at support@csldmcml.com. We will assist you in communicating with the shipping carrier to resolve the issue.
Incorrect Shipping Address
Please ensure that your shipping address is accurate when placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping address, please contact us immediately at support@csldmcml.com.
